Statement for Guiding Principles for Fundraising - Public Compliance Statement Featured
Youth Suicide Prevention Ireland is committed to complying with the Statement for Guiding Principles for Fundraising and has formally discussed and adopted the Statement at a meeting of the governing body.
◊ Youth Suicide Prevention Ireland confirms its commitment to the principles set out in the Statement of Guiding Principles for Fundraising by a statement to that effect in its annual report.
◊ Youth Suicide Prevention Ireland has a Donor Charter which is consistent with the Statement of Guiding Principles for Fundraising.
◊ Youth Suicide Prevention Ireland regularly monitors compliance with the Statement of Guiding Principles for Fundraising and compliance reports are received regularly by the governing body.
◊ Youth Suicide Prevention Ireland considers the Statement of Guiding Principles for Fundraising when planning all fundraising activity.
◊ Youth Suicide Prevention Ireland has a policy on working with third party fundraisers (if applicable).
◊ Youth Suicide Prevention Ireland provides honest, open and transparent disclosure when fundraising from the public.
◊ Youth Suicide Prevention Ireland has appointed a member of the governing body and/or a senior member of staff to be responsible for compliance with the Statement of Guiding Principles for Fundraising.
◊ Youth Suicide Prevention Ireland ensures that fundraising staff are provided with information and training on the Statement of Guiding Principles for Fundraising and its implementation.
◊ Youth Suicide Prevention Ireland has a feedback and complaints procedure consistent with the Statement of Guiding Principles for Fundraising. Feedback is recorded for review by relevant staff including the CEO and governing body. Feedback is responded to promptly and appropriately.
◊ Youth Suicide Prevention Ireland prepares financial reports consistent with the requirements of the Charities Act 2009 which include a statement concerning the extent to which control of the organisation is independent of its funding sources.
◊ Youth Suicide Prevention Ireland ensures that all donations are tracked and recorded and complies with data protection requirements.
◊ Youth Suicide Prevention Ireland is accessible to the public through a number of readily available contact options.
Feedback and Complaints Process
Youth Suicide Prevention Ireland is committed to ensuring that all our communications and dealings with the general public and our supporters are of the highest possible standard. We listen and respond to the views of the general public and our supporters so that we can continue to improve.
We welcome both positive and negative feedback. Therefore we aim to ensure that:
- it is as easy as possible to make a complaint;
- we treat as a complaint any clear expression of dissatisfaction with our operations which calls for a response;
- we treat it seriously whether it is made by telephone, letter, fax, email or in person;
- we deal with it quickly and politely;
- we respond accordingly - for example, with an explanation, or an apology where we have got things wrong, and information on any action taken etc;
- we learn from complaints, use them to improve, and monitor them at our Board.
If you have feedback or a complaint
If you do have a feedback or complaint about any aspect of our fundraising work you should:
- In the first instance you should complete our online reporting form HERE. Your issue will be dealt with by our Administrator. Please give us as much information as possible in the form. We will respond back to you within 1 working day.
- If we do not resolve your issue to your satisfaction then you can contact our Chief Executive, Tony Philpott in writing, by email or by telephone.
Tony Philpott
Tel: 021 242 7171
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
We are open 5 days a week from 10.00 am to 5.00 pm each day.
What happens next?
If you complain in person or over the phone, we will try to resolve the issue there and then. Similarly, if you complain by email or in writing we will always acknowledge your complaint within 7 days, and do everything we can to resolve it within 21 days. If this is not possible, we will explain why and provide a
new deadline.
What if the complaint is not resolved?
If you are not happy with our response, you may get in touch again by writing to the Secretary of the Trustees. The Secretary will ensure that your appeal is considered at Board level and will respond within two weeks of this consideration by Board members.
Commitment to Standards in Fundraising Practice Featured
Youth Suicide Prevention Ireland is fully committed to achieving the standards contained within the ICTR Statement of Guiding Principles for Fundraising.
The Statement exists to:
- Improve fundraising practice
- Promote high levels of accountability and transparency by organisations fundraising from the public
- Provide clarity and assurances to donors and prospective donors about the organisations they support.
We the Trustees of Youth Suicide Prevention Ireland have considered the Statement and believe we meet the standards it sets out. Youth Suicide Prevention Ireland's report on our fundraising activities is available in our most recent Annual Report which can be found HERE
We welcome your feedback on our performance via any of the contact points provided (see below).
See our Feedback and Complaints Procedure here.
Tony Philpott
Tel: 021 242 7171
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
We are open 5 days a week from 10.00 am to 5.00 pm each day.
YSPI signs up to The Governance Code Featured
The Board are delighted to be able to sign up to the Governance Code (http://www.governancecode.ie
) and be bound by its principles in the way in which our charity is organised and governed. Our signed statement of intent can be viewed HERE
The Governance Code is a set of guiding priniples for good governance and management of charity organisations. The full Governance Code can be read HERE
YSPI are looking to improve our services for secondary schools, colleges and universities around the country, and as part of this campaign we would like to recruit a Campus Representatives(s) for each school and college so they can promote and support us in our work fighting youth suicide among one of our main client groups, students.
The duties would include:
- Promoting the work and services of YSPI on campus
- Setting up an Awareness Event at your college where YSPI will attend
- Distributing YSPI leaflets and awareness materials
- Putting up and maintaining YSPI posters for student services
- Acting as point of contact for Students and Student Representatives.
- Promoting YSPI Fundraisers and Activities
This role would suit someone who is over 17 years old, has a keen interest in social policy, is outgoing and comfortable chatting with new people and who is keen to promote suicide awareness and prevention. We will be organising training days in each province so that reps can meet each other and we can introduce you to YSPI's services and programmes. If you have ASIST training or similar this would be advantageous but please note this is not meant to be a counseling or intervention role but acting as our point of contact on campus. YSPI will be happy to provide a reference for successful participants in this programme and appointed representatives can include this voluntary role in their CV.
You can register your interest by completing the form HERE. We will then contact you personally to have a chat so please include your mobile number.
For more information please email This email address is being protected from spambots. You need JavaScript enabled to view it..
More...
Texting HELP to 50015 anytime 24/7/365 will provide emergency helpline information and advice.
This service is free to use so you can get emergency information even if you have no credit.
The Samaritans 116 123
Pieta House 1800 247 247
Aware 1890 30 33 02
ISPCC Childline 1800 66 66 66
Teen-Line Ireland 1800 83 36 34
Warning Signs
Withdrawing from family and friends
Having difficulty concentrating and thinking clearly
Sleeping too much or too little
Feeling tired most of the time
Gaining or losing a significant amount of weight
Talking about feeling hopeless or guilty
Talking about suicide or death
Self-destructive behaviour like drinking too much or abusing drugs
Losing interest in favourite things or activities
Giving away prized possessions
Mood swings
IMPORTANT
If a friend mentions suicide, take it seriously. If they have expressed an immediate plan, or have access to prescription medication or other potentially deadly means, do not leave them alone. Get help immediately.
Helplines
Pieta House1800 247 247
Aware1890 30 33 02
ISPCC Childline1800 66 66 66
Teen-Line Ireland1800 83 36 34
Contact Us
59 High Street
Killarney
Co Kerry V93 N977
Tel 021 - 242 7173
Email admin@yspi.eu